Effective Date: 03/25/25
Privacy Policy
Invoxa Solutions respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website, services, or interact with us. By accessing our services, you agree to this policy.
1. Information We Collect
We may collect the following information when you submit a form, book a call, or interact with our services:
- Name
- Email address
- Phone number
- Business information
- Appointment times
We do not collect personal information from your customers unless it is accessed solely for service delivery within third-party platforms like GoHighLevel.
2. How We Use Your Information
We use your information to:
- Provide and manage our services
- Book and manage appointments
- Communicate with you about your account or service issues
- Send appointment reminders via SMS
We do not sell or share your information or use it for marketing purposes unrelated to your services. We are not sharing your information with any unrelated third-party platforms aswell as not sharing your information in any other languages.
3. SMS Communications
We use SMS only to send appointment reminders or essential service-related messages. We do not use SMS for promotions or advertising. Clients using our integrations must ensure they have obtained proper consent from their contacts before enabling SMS communications.
4. Third-Party Platforms
We use third-party platforms like GoHighLevel to deliver services. While we may access client accounts to perform contracted work, we do not use or disclose any client or customer data except as required to fulfill our obligations.
5. Data Security
We implement reasonable safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
6. California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to: - Request access to your personal information - Request deletion of your personal information - Opt-out of the sale of your personal information (Note: We do not sell your data) To exercise your rights under CCPA, contact us at the email provided below.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us